How do I return?
- Enter your order number and email address in the fields above and click Search
- Follow the instructions and select the items you want to return
- If you select to use your own carrier please email your tracking number to: firstname.lastname@example.org
- **Customer is responsible for return shipping costs
- Ship your order to:
Eagle Six Gear Returns
3595 E Fountain Boulevard
Are there any charges for return?
- There are no charges for returns
- Original shipping charges are non-refundable
- You are responsible for the charges of the return shipping
**We do not cover the postage charge for your return items. WE recommend you return your items with a trackable delivery method so you are covered in case the returned item is lost or damaged during transit. Eagle Six Gear will not be held responsible for damages or lost return items.
Unfortunately, we can’t offer free returns, as due to our price point we can’t increase prices to absorb the postage. We hope you understand.
What items are returnable?
- You can return your items within 14 days of receipt of your shipment.
✓ Returned within 14 days of delivery (if it was a gift, please contact us here)
✓ Unworn, unwashed and in original condition with all the tags (if applicable) still attached.
✓ Must not smell of perfume, deodorant, cosmetics or washing powder
✓ Not a discontinued, final sale or made to order item
- Free gifts or promotional items are not returnable!
- Note – all tees / hoodies / tanks / personalized items are Made to order and not returnable
Faulty Items / Wrong Item Received
If your item is faulty or arrives damaged, please email us a description and photo of the fault/ wrong item and wait for our reply. email@example.com
How soon will I get my refund?
- Your return inspected and processed typically within 7 business days of receiving your return to our office.
- If you are approved, we will issue you a store credit in the form of a gift card which will cover the total purchase price of the returned items (excluding shipping costs)
For our full exchange and refund policy, click here.