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FAQs

ORDERING

How do I pay?

You can pay using your card (we accept Visa, Mastercard, JCB, Discover, Diner's Club and American Express).

How Do I know What Size To Choose?

Please click here to check our size guide.

I received a discount code, how do I use it? 

You can use your discount code when making purchases from our online store. There is an option to enter your discount code on the Checkout page. 

Discount codes can only be applied to orders made online, they cannot be applied for orders made over the phone.  

I received two discount codes. Can I use both at the same time?

It is not possible to use two or more discount codes at the same time on the same order. 

I Made A Mistake With My Order - What Should I Do?

Please email us on support@eaglesixgear.com  with the correct details so that we can amend your order.

SHIPPING

How much is the domestic shipping fee? 

$2.99 Light Weight 
$5.99 Standard weight
$9.99 Heavy weight
FREE when order value is over $100

How much is the international shipping fee? 

We do not currently offer international shipping.

Will I Be Notified When My Item Is Shipped?

Yes, you will receive an email notification from Shipping Easy with a tracking number when your item is shipped as well as support@eaglesixgear.com

What Shipping Service Do You Use?

All deliveries are shipped and tracked via USPS or UPS for heavy items.

How Long Does It Take For Me To Receive My Order?

Our products are made to order are usually completed in 14 business days and then shipped out to you via USPS which takes anywhere from 2-5 business days. Please note that delivery takes longer when there is a postal holiday. 

I got an empty package in the mail, can you replace my order? 

We use the United States Postal Service to ship items out and provide you with a tracking number so you can track your order and know when to expect your package. If you receive an empty package, please let us know by  contacting us

I Received My Order But It Is Faulty

If you receive a damaged item please email us on  support@eaglesixgear.com  straight away to arrange exchange of your item. Please note item must be in original packaging. 

You can also read more about our Return and Exchange policy here

Can I Exchange/Refund a Sale Item?

Sale items are non refundable. If the same product is in stock in a different size we will be happy to exchange it as per our normal exchange and refund policy.

Personalized Products

We do not offer exchanges or refunds on Personalized products. When placing your order you are clarifying size and personalized text/s.

If you realize you have made a mistake please contact us straight away. If your order has not gone to print we will make changes.

ABOUT OUR PRODUCTS

TEES
Who makes the tees? 

All of our tees are designed by our team and printed by our staff by DTG printer here in Colorado Springs. They are pre-treated to ensure a high quality finish and washable print. 

Our non American manufactured shirts are supplied by an American company who produces them for us. 

What kind of material are the shirts made of?

Most of our Tees are 100% cotton or a 90/10 cotton blend. 

    How do I take care of my shirt? 
    Wash your shirt inside out so print is on the inside in Cold Water.  Dry on a medium heat

    POLOS
    Who makes the Polos? 

    All of our tees are designed by our team and embroidered in Colorado Springs, Colorado.

    Our non American manufactured shirts are supplied by an American company who produces them for us. 

    What kind of material are the polos made of?

    With 100% ring spun cotton for superior softness and a soil-release finish.

    • 6.5-ounce, 100% ring spun triple pique knit cotton
    • Soil-release finish
    • 1x1 rib knit collar and cuffs
    • Coverstitched shoulders, armholes and cuffs
    • 3-button placket
    • Dyed-to-match buttons
    • Double-needle hem


    How do I take care of my polo?
    Machine wash cold. Inside out with like colors. Only non-chlorine bleach when needed. Tumble dry low. Do not iron

    HOODIES

    Who makes the Hoodies? 

    All of our hoodies are designed by our team and printed by our Veteran staff by DTG printer here in Colorado Springs. They are pre-treated to ensure a high quality finish and washable print. 

    Our non American manufactured shirts are supplied by an American company who produces them for us. 

    What kind of material are the hoodies made of?

    • 9.7-ounce, 90/10 cotton/poly PrintPro® XP low pill, high-stitch density fabric; 100% cotton face
    • Two-ply hood with grommets and dyed-to-match drawcord
    • Coverseamed armholes and waistband
    • Spandex in cuffs and waistband
    • Front pouch pocket

    How do I take care of my hoodie?
    Wash your shirt inside out so print is on the inside in Cold Water.  Dry on a medium heat

    CHARGER JACKET

    Who makes the Charger Jacket? 

    All of our Jackets are designed by our team and embroidered in Colorado Springs, Colorado. 

    Our non American manufactured jackets are supplied by an American company who produces them for us. 

    What kind of material is the Charger Jacket made of?

    • 100% polyester Taslan shell
    • 100% polyester lightweight fleece body lining
    • 100% polyester sleeve lining
    • Vislon® zipper
    • Front zippered pockets
    • Interior pocket
    • Port Pocket™ for easy embroidery access
    • Elastic cuffs with adjustable self-fabric tabs and hook and loop closures
    • Elastic waistband

    How do I take care of my jacket?
    Machine wash cold with like colors, only non-chlorine bleach if needed. Tumble dry low, remove promptly, cool iron if necessary. Do not dry clean.

    EDDIE BAUER JACKET

    Who makes the Eddie Bauer Jacket? 

    All of our images on our jackets are designed by our team and embroidered in Colorado Springs, Colorado. 

    Our Eddie Bauer jackets are supplied by an American company.

    What kind of material is the Eddie Bower Jacket made of?

    • The Eddie Bower Jacket has very good water protection and breathability performance thanks to its 3K/3K fabric.
    • 3000MM fabric water protection rating.
    • 3000G/M2 fabric breathability rating.
    • Reverse coil zippers, front zippered pockets, adjustable tab cuffs with hook and loop closures and an open hem.
    • Reverse coil zippered chest pocket, contrast Eddie Bauer logo embroidered on left sleeve.
    • Made of a 100% polyester woven shell bonded to a water-resistant laminated film insert and a 100% polyester fleece.

    How do I take care of my jacket?

    CAPS

    Who makes the caps? 

    All of our cap images are designed by our team and embroidered by our supplier in Colorado Springs, Colorado.

    Our non American manufactured caps are supplied by an American company who produces them for us. 
    100% American made caps are coming soon! 

    What kind of material are the caps made of?
    The caps we use are the original Flexfit cap. Only Flexfit offers the patented poly-weave spandex to assure you get the perfect fit. 

    • Fabric: 63/34/3 poly/cotton twill/spandex
    • Structure: Structured
    • Profile: Mid
    • Closure: Stretch fit

    Sizes available are S/M and L/XL. 

    How do I take care of my cap?
    Love it daily. 

    NEW ERA CAPS

    New Era Stretch Fit breathable cotton cap.

    What kind of material are the caps made of?

    • Fabric: 97/3 cotton/spandex
    • Structure: Structured
    • Profile: Mid
    • Closure: Stretch fit

    DECALS
    Our decals are made by us here in Colorado Springs. They are clear stickers cut to shape. They are made from high quality vinyl which is meant to last up to 3 years outdoors.

    To apply follow these simple steps:
    Step 1. Peel
    Step 2. Stick Up
    Step 3. Enjoy your awesome sticker for years to come!

    CREWNECK SWEATSHIRT

    What kind of material are the sweatshirts made of?

    • 9.7-ounce, 90/10 cotton/poly PrintPro® XP low pill, high stitch density fabric; 100% cotton face
    • Fully coverseamed
    • Spandex in neck, cuffs and waistband
    • Coverseamed armholes and waistband
    • Light Steel is 85/15 cotton/poly
    • Charcoal Heather is 65/35 cotton/poly
    • Ash is 99/1 cotton/poly

    EXCURSION READINESS BAG

    • Minimum Capacity: 30x16x14 (6,000 cubic inches)
    • Empty Dimensions: 30x14x6 (2,500 cubic inches)
    • 1000D Cordura Fabric
    • Ergonomic Adjustable Waist and
    • Shoulder System
    • Rated to 100 lbs
    • Gusseted Expansion System
    • Six Exterior Cinching Straps
    • Padded Laptop Pocket
    • Two Elastic Side Pockets
    • Interior Hydration Pocket and Port
    • Hangable System with 3 Exterior
    • Easy Access Points
    • Two Side Nametag Slots
    • Padded Top and Bottom
    • YKK Zippers and MOLLE Compatible
    • Water Resistant
    • Double Stitched and Bartacked
    • Part Number: ERB-COY or ERB-BLK
    • Lifetime Warranty

    LADIES ESSENTIAL T-SHIRTS

    What kind of material are the shirts made of?

    • Heavyweight 6.1- ounce, 100% soft spun cotton
    • 98/2 cotton/poly (Ash)
    • 90/10 cotton/poly (Athletic Heather)
    • Shorter cut through the body and sleeves for a more feminine fit

    How do I take care of my shirt? 

    Machine wash cold, inside out with like colors.Only non- chlorine bleach when needed. Tumble dry medium. Do not iron.

    SPORT-TEK® SPORT-WICK® STRETCH CONTRAST FULL-ZIP JACKET

    Keep moving in this moisture-wicking, soft-brushed jacket that's flexible and features hits of contrast color throughout.

    • 90/10 poly/spandex jersey
    • Cadet collar with contrast piping
    • Tag-free label
    • Taped neck
    • Contrast reverse coil zipper
    • Set-in sleeves
    • Contrast cuff binding
    • Contrast welt front pockets


    CARE INSTRUCTIONS

    Machine wash cold. With like colors. Do not bleach. Tumble dry low. Cool iron. Do not use fabric softener. Do not dry clean.

    Sizing Guide

    STYLE:  100% Cotton Gilden T-Shirt 2000 Sizing Guide

    STYLE:  Ring Spun Pique Polo

    STYLE:  Ultimate Cotton - Pullover Hooded Sweatshirt

    STYLE:  Lightweight Charger Jacket

    STYLE:  Eddie Bauer® Shaded Crosshatch Soft Shell Jacket

    STYLE:  Flexfit Cap

    STYLE:  New Era Cap

    STYLE:  Crewneck Sweatshirt

    STYLE:   Ladies Essential T-Shirts

    STYLE:  Sport-Tek® Sport-Wick® Polo

    STYLE: Sport-Tek® Sport-Wick® Stretch Contrast Full-Zip Jacket